Your Pulse On America: Live And Unfiltered
In the message to employees Thursday, Niccol said the company had reviewed and identified stores where the company would be “unable to to create the physical environment our customers and partners expect, or where we don’t see a path to financial performance.” TD Cowen analyst Andrew Charles wrote in a note to clients that the…
After two decades going to Starbucks every day at 4:30 a.m., longtime customer Tony Dennis abandoned the company last year. “I was frustrated,” he told CNBC. The customer experience he used to love had disappeared. Baristas didn’t engage with him, despite his daily visits. At the same time, the cost of his double-shot tall nonfat…
Customers arrive at a Cava restaurant in New York City on June 22, 2023. Brendan Mcdermid | Reuters Cava on Tuesday lowered its full-year forecast for same-store sales growth after a disappointing second quarter. For the full year, Cava now anticipates same-store sales growth of 4% to 6%, down from its prior range of 6%…
An iced vanilla protein latte from Starbucks. Courtesy: Starbucks Restaurant chains are joining in on the protein frenzy, hoping to encourage diners to pay more for extra macronutrients during a time when many consumers aren’t spending as much. From “gym bros” to users of GLP-1 drugs like Ozempic, many Americans are trying to add more…
Starbucks on Tuesday reported its sixth straight quarter of same-store sales declines as the company implements a turnaround strategy. CEO Brian Niccol said in a statement that the company’s comeback is ahead of schedule, based on his past experience, which includes turning around Chipotle Mexican Grill after a series of food-safety scandals. “While our financial…
Chipotle Mexican Grill on Wednesday cut its forecast for same-store sales growth this year after traffic declined for a second straight quarter. The burrito chain now anticipates flat same-store sales growth for 2025, down from its prior projection of a low-single-digit percentage increase. Chipotle trimmed its same-store sales outlook for the second consecutive quarter. But the company said sales trends are turning around. Starting…
Customers order at a Starbucks in Manhattan Beach, California, on July 19, 2024. Jakub Porzycki | Nurphoto | Getty Images As Starbucks aims to bring back customers and assuage investors with its turnaround strategy, it is also winning over its store managers with promises to add more seating inside cafes and promote internally. Since CEO…
Former Starbucks CEO Howard Schultz drinks from a Starbucks mug while testifying before a Senate Health, Education, Labor, and Pensions Committee hearing to answer questions about the company’s compliance with labor law on Capitol Hill in Washington., U.S., March 29, 2023. Julia Nikhinson | Reuters LAS VEGAS — Former Starbucks CEO Howard Schultz said Wednesday…
Elon Musk interviews on CNBC from the Tesla Headquarters in Texas. CNBC Elon Musk needs to spend more time at Tesla as his electric vehicle company faces a “crisis,” according to a letter on Wednesday from a group of pension fund leaders who manage investments in the company. “Tesla’s stock price volatility, declining sales, as…
A customer exits a Cava restaurant in New York City on June 22, 2023. Brendan McDermid | Reuters Cava on Thursday reported better-than-expected sales in its latest fiscal quarter, shaking off the malaise the broader restaurant industry has felt as consumers have cut back on dining. The Mediterranean chain said its same-store sales grew 10.8%…